Email closings are important, especially for business emails. What you write when you end an email makes a difference. A professional email closing leaves the reader with a good impression of you and of your business. An unprofessional email closing has the opposite effect.
How do you end a business email? There are good ways to end an email and not-so-good ways to end an email. In this tutorial, you'll learn the right way to end a professional email, with some clear examples of professional email endings. You'll also discover why an email signature template can make a real difference in your email closing.
If you need help with more than your email closings, here are some more tutorials to help you write professional emails:
- How to Write Clear and Professional EmailsDavid Masters22 Oct 2020
- How to Master Proper Business Email Format - and Avoid Professional DisasterLaura Spencer27 Oct 2020
Now let's explore the best ways to end an email professionally. We'll look at what's usually at the end of a business email, along with professional email closing sentences.
Why Your Email Closing Matters
You may think of your email closing as an afterthought, but you couldn't be more wrong. How you end an email makes a difference. A good business email closing can:
- motivate the reader to action
- identify the sender for future reference
- leave the reader with a good final impression
- provide the recipient with your contact information
Here are a couple examples to consider:
Email Closing Example 1 - With Missing Info
Imagine receiving an email about an exciting new business opportunity. As you read the email you think to yourself, "maybe I should give this a try?" At the same time, you're also wondering "who sent this email to me?"
So, you skim down to the bottom of the email, only to find that the sender has signed off on the email as "Brian." There's no last name and no contact information.
"Who on earth is Brian?" You wonder. Not remembering anyone named Brian, you conclude the email is spam and you move it to your trash folder. If the sender had thought about how to end an email with contact information you might have given it a second look.
Email Closing Example 2 - With Proper Closing
Contrast that with the experience of receiving a similar email, but with the proper closing information included.
You skim down to the end of the email and find that it's signed by "Brian Jones." Brian knows how to close a business email, and also uses a proper signature template with complete contact information.
"I remember them now," you think. "I met Brian Jones at the meetup last month." You pick up the phone and call Brian's number (using the contact information from the signature template) to find out more about the business opportunity described in the email.
It's Clear Which Email Closing Is More Professional
So, yeah how you end a professional email is important. It can mean the difference between getting a response and getting your email moved to the trash folder.
For instructions on how to close a business email (and how to start one), study this tutorial:
- How to Start and End a Professional Business EmailLaura Spencer09 Oct 2020
Today, we'll address the topic of email closings in more depth. Let's begin with some important guidelines to follow to figure out how to end a business email:
7 Guidelines for Closing a Professional Email
You're finishing up an email and you want to be sure to leave a good last impression. Here are some basic guidelines to follow for professional email endings:
1. Don't Skip the Closing
You may feel that this one is obvious, but it happens a lot. Email is a more casual form of communication. It's not uncommon for an email writer to skip formalities like the opening and closing—even in business emails. Don't do it. That email closing sentence is vital to leave the right impression on the recipient.
Monique Arrington of staffing agency Arrington Case by Case comments:
"It is important to close your emails professionally because certain sign offs can lead to higher response rates. No one wants to write an email that sits in anyone's outbox because it lacks a clear call to action.
The purpose of sending an email is to invite the person receiving your email to take some action, show interest in what you’re talking about, and ultimately get back to you. Thus the closing is important because it will lead to the person responding back to your request in a timely manner."
2. Make Sure the Closing Is Appropriate
Your email closing sentence should take your audience into consideration. For example, you wouldn't want to close an email to your boss with the word "love." Although, that's a perfectly appropriate ending for an email to your mother. Arrington adds:
"'I appreciate your feedback' is one of my favorite email closings. It can be used as a closing sentence for an email to a colleague that requires feedback.
I recently saw this closing when helping a client with his recruiting marketing strategy. I emailed him previously a long email with feedback on his marketing strategy with actionable solutions. When I saw his closing I knew my written communication with him was clear, effective and thoughtful."
3. Be Sincere
When thinking about what's usually at the end of a business email, know that your closing should be genuine and realistic. This may require some thought on your part. For example, you wouldn't want to end an email to an out-of-town colleague with the words "See You Soon" unless you really are going to see them in the near future.
4. Check Spelling and Grammar
A closing full of typos and grammar errors leaves the reader with the impression that you're sloppy and unprofessional. It just takes a few minutes to read over your email and use the spell check tool. Take those minutes to make your business email closing error free.
5. Use Your Full Name
Unless you're very well-known to the recipient, you should use your full name in an email rather than just your first name. Even if you do know that recipient well, they could know more than one person with your first name.
You may also want to include your contact information and social media profiles. They guarantee that you are a real person and you are therefore less likely to be blocked by the recipient's spam filters.
6. Include a Call to Action or Next Step
In considering how do you end a professional email, note that the final sentences above your signature are important too. A call to action tells the reader how they should respond to your email. Don't assume that they'll automatically know what the next step is. Executive recruiter Stella Leaburn comments:
"A call to action is the crescendo of your email: it’s the reason why you sent the email. It’s by all intents and purposes the most important part of an email.
My advice, and how I frame my calls to action, is less about forcing the recipient to make a choice, it’s about setting expectations for the next stage in your relationship.
I’ll give you an example: you will NEVER hear or see me say “contact me as soon as possible” at the end of my email. Why? Because that’s not setting an expectation. That's a demand.
What I do instead is set out a timeline of action, and set my expectation for what I’d like them to do. For example, I’d go “based on the information above I’d like to talk further about your options, here is my calendar for the next week, please let me know when you’re free and I’ll be in touch”. Realistic. Achievable. Not pushy, and sets the right expectation. But it’s still a call to action.
Calls to action are journeys onto the next step or stage in your relationship, not a sales tool."
7. Don't Be Too Casual
So, is it ever okay to be casual in email closings? Leaburn believes that's best avoided, most of the time:
"Context is everything, but I live by 2 rules: stay formal, unless the recipient states otherwise; and never demean your tradecraft with poor language.
I can’t speak for every business, but my business is people - I’ve worked in recruitment for nearly 2 decades and the same basic principles of respect, politeness and business-ready language work for everyone.
Stay professional especially at the early stages of a relationship with a business contact. However, once that relationship opens up, you’ll get a handle on how the other talks; how they “casualise” the conversation. It might happen after one email. It might never happen.
There are a few occasions when the veneer of formality comes away and you can show a little more of “you”, but the golden rule is to let the recipient determine when: this is mirroring in action.
Lastly, everything you say in an email is perceived through the lens of the relationship with the person receiving it - if you over-casualise, and demean your business, you’re demeaning the relationship."
These are just a few important guidelines to use when planning how to end a business email. Now, let's look at how to format the close of your email.
How to Format Your Email Closing Properly
The closing of your business email is like the closing of a business letter. It should look something like this:
Final paragraph of email body (should include a call to action or next steps action in the wording).
Signature Template (if used)
First and Last Name, Title and Company Phone, Email, URL (etc)
You may wonder whether you need to include contact information below your name if you're using an electronic signature template. The answer is "yes." It's important to also type the information below your name since some email accounts block images. If you leave contact information out below your name, a recipient whose email account blocks images won't know how to contact you.
But what closing phrase should you use before your signature line? Let's discuss some common business email closing sentences.
15 Common Email Closing Phrases Evaluated
The topic of how do you end a business email is hotly debated. Even the experts don't agree on what works and what doesn't in every situation. One thing is clear. Some email closings are more effective than others.
Generally speaking, formal closings work for business situations where you don't know the recipient well or where the recipient is in a position of authority. Semi-formal closings can work for colleagues you know well or peers. Be careful when using casual closings. Some marketers use them to build a sense of familiarity. If you're not sure, reserve casual closings for friends and family.
The variations of how to close a business email are nearly endless. But, here are 15 common professional email ending phrases (in alphabetical order):
- Always(Casual). Variations include "Yours always." This closing may seem vague.
- Best(Semi-formal). A very popular closing. Variations include "Best Wishes" and "Best Regards."
- Cheers(Casual). This British-sounding closing is best left for personal email.
- Cordially(Casual). Although this email closing is considered casual, it's got an old-fashioned sound to it.
- Later(Casual). This is too informal for nearly all business emails.
- Love(Casual). Variations include "Love Ya." This email ending isn't a good choice for professional emails.
- Regards (Semi-formal).Variations include "Warm Regards," "Kind Regards," and "Best Regards."
- Respectfully (Formal). Use for extremely formal professional emails.
- Sincerely (Formal). Variations include "Sincerely Yours."
- Take care (Casual). While this is a great email closing for a friend, it's too intimate for most business emails.
- Thank you (Semi-formal). Variations include "Thanks" and "Thanks in Advance."
- TTYL (Casual). An abbreviation for "Talk to You Later." It's probably best to save this email closing for friends and family.
- Warmly (Semi-formal). This can work for a less formal business email.
- XOXO (Casual). Save this email closing phrase for friends and family.
- Yours truly (Formal). Variations include "Yours Faithfully" and "Yours."
Note: Even the experts disagree as to whether some greetings are formal, semi-formal, or casual. The comments above are merely suggestions.
So, which closing is the best one to use for a professional email? The experts are mixed. Many experts prefer the use of the closing "Best," or a variation of it. But other experts dislike this closing as being too vague or common.
A recent study from Boomerang found that variations of the email closing, "Thanks" actually got the most responses. But other experts dislike the closing phrase "Thanks," considering it to be fake if the sender isn't really thankful about something.
Also, you should know that using a formal closing phrase for a business email may be considered cold if you know the recipient well. For those cases, a semi-formal closing is the better choice.
How to End (and Not End) a Business Email
It's one thing to read a list of guidelines and closings for professional email, it's another to see some examples of how to end a business email. So, let's examine some sample closings for professional emails. We'll review both the good and the bad.
Here are two examples of professional email closings. Compare the properly formatted example of an email closing with the poor example.
How to End a Business Email Example (Good)
Here's an example of a properly formatted email closing:
Why This Closing Works
In this example, the email author did everything right:
- They include a call to action: "Call me to set up a time or if you've got any questions."
- They use a formal business closing phrase: "Sincerely."
- Finally, they used an attractive and professional email signature template, followed by the email author's name and contact information.
Note: The previous example used an Email Signature template from Envato. GraphicRiver is a good source for professional email templates like the one used in the example above.
How to End a Business Email Example (Not-So-Good)
Here's less than ideal email closing example:
In this example of an email closing, you can see that the author skipped a lot of the elements of an effective closing.
What Went Wrong?
Here are a few problems with this closing:
- Notice that this example closing does not include a call to action.
- There's no closing phrase, which may be too casual for a professional business email.
- Also, the author only included their first name. This could be a problem if the recipient knows more than one Juan.
- Finally, there's no contact information in the signature.
Note: The information depicted in these examples is intended to be fictitious and doesn't represent any real persons or organizations.
Don't Forget the Template
As you probably noticed, the good example above used a signature template. There's a good reason for that. Templates are a great way to add an extra degree of professionalism to your business email.
Here are some reasons to use pro email signature templates:
- Saves Time. With a signature template, you don't have to create your own professional looking electronic signature. All you need to do is change the template to include your own information.
- Saves Money. Using a professional email signature template means you don't have to pay a designer to create a brand-new template for your email signatures.
- Professional. Since email signature templates are created by design professionals, the template you use will follow design conventions and appear professional.
- Proven. You can see the number of downloads and ratings to determine how well a particular email signature template has worked for others.
Browse through many professional email signature templates at Envato's GraphicRiver marketplace. For a closer look at some of the best and most popular email signature templates, review these articles:
- 24 Professional (HTML + PSD) Email Signature Templates: 2022 DesignsSean Hodge08 May 2022
- 12 Professional Email Signature Tips—With Best Template Examples for 2022Laura Spencer15 Jul 2021
Conclusion: Close All Your Emails With the Right Impression
Your email endings may be the last part of your email, but they're far from the least important. You can improve your professional emails by learning the best way to end an email properly.
Important elements that you should pay attention to when you end an email include:
- call to action or next steps statement
- closing phrase
- email signature template
- sender's name
- sender's contact information
Your email closing is the last thing a reader sees, so it can leave a lasting impression. A good, professional email closing will make a positive impression. A sloppy email closing full of mistakes may cause the recipient to view the email sender as less than professional.
For more about using email, check out our eBook on professional email management strategies:The Ultimate Guide to Inbox Zero Mastery. Learn how to manage your email accounts to be more productive.
Editorial Note: This content was originally published on July 4, 2017. It's been updated to include extra tips and information by Sharon Hurley Hall.
How do you end an email professionally if you have any questions? ›
If you have any questions, please email or call me. If there's anything I can help you with, just let me know. If I can be of any further assistance, please let me know. I am at your disposal for any questions or concerns you may have.How do you end a business email with a professional closing? ›
- Thank you.
- Please let me know if you have any questions.
- Looking forward to our meeting.
- Thank you for your consideration.
Think “Sincerely,” “Best,” “Thanks,” or something like “Have a great weekend!” Unless you're more than a few emails into an email thread (especially over a short period of time) or you're very close with the recipient, you need a professional closing for your email.How do you end a professional email to a customer? ›
At the end of an email to a client, it's always safe to say “Kind regards” or “Thanks” – or for a bit more formality, sign off with “Sincerely.” But don't say “Later” – you'll come across as a teenager. And closing with “Cheers” is a bit too cheeky. Those are some tips from email etiquette experts.What is a good closing sentence in an email? ›
Expressions with a future focus
I look forward to hearing from you soon / meeting you next Tuesday. I look forward to seeing you soon. I'm looking forward to your reply. We hope that we may continue to rely on your valued custom.
The email closing line – also known as the email closing phrase or email closing sentence – is the finishing sentence of your email, right before the sign-off and your name. "Thank you in advance," "Looking forward to hearing from you soon," and so forth.What is a professional closing salutation? ›
Sincerely, Sincerely yours, Regards, Yours truly, and Yours sincerely. These are the simplest and most useful letter closings to use in a formal business setting. These are appropriate in almost all instances and are excellent ways to close a cover letter or a job inquiry. “What are some professional letter closings? ›
- 1 Yours truly.
- 2 Sincerely.
- 3 Thanks again.
- 4 Appreciatively.
- 5 Respectfully.
- 6 Faithfully.
- 6 Regards.
- 7 Best regards.
Depending on your company culture, you should properly sign off your email to a senior manager. For managers you do not know or barely know, the more formal “Yours sincerely,”, “Respectfully,” or “With kind regards,” work perfectly. In less formal settings, “Best,” “Regards,” or “Yours,” will do.How do you write a powerful closing sentence? ›
- Restate the topic sentence using a different kind of sentence. - Wrap up your paragraph. - Consider using transition words to signify the end of your paragraph. - Copy the exact wording of the topic sentence.
What should a closing sentence be? ›
The concluding sentence is the last sentence in a paragraph. Its job is to summarize the main idea of the paragraph. If the paragraph is part of an essay, the concluding sentence also transitions to the next paragraph.What do you say in a closing sentence? ›
Examples of concluding sentence starters include:
- In conclusion.
- As expressed.
- As a result.
- Thank you for letting me know.
- Thank you for the heads up.
- Thank you for the notice.
- Please note...
- Quick reminder...
- Just a quick/friendly reminder that...
- Thank you for sharing.
- I'd like to inform you that...
"Best regards" is probably the most popular signoff for an email or letter. It can be used both formally in a professional or business setting, but it can also be used informally, say in birthday card or personal letter.Which is the most professional closing salutations? ›
“Expressing gratitude and kind regards is always a good idea!” Professional email sign-off examples include: Sincerely. Best.What is the best professional salutation? ›
The standard salutation is "Dear [name]," which reflects professionalism and conveys respect. It may be considered old-fashioned, but it is generally more acceptable when there are still unknowns.What is more professional than sincerely? ›
Regards or Warm regards. Respectfully. Looking forward to hearing from you. Speak to you soon.Is all the best a good way to end an email? ›
Pachter notes that, in general, the rule is that the more words you use, the more formal the closing, which makes "all best" slightly more formal than "best." Licht, though, isn't a fan of this one, calling it "too effusive." "Are you really sending ALL your best, or just some?" she asks.
Other ways to close a message
Sincerely. With appreciation. Yours sincerely. Yours cordially.
Professional closing lines showing future focus
Examples include: Looking forward to hearing from /seeing you/meeting with you soon. Looking forward to your response/reply on this subject. We look forward to your continued involvement/assistance/support in this matter.
How do you end an email asking for clarification? ›
Thank you for your request for clarification. I've processed your email and provided answers below. Please review the information I have provided and check that it's everything you need. Please don't hesitate to contact me if you have any other questions or require additional information.How do you say stay in touch professionally? ›
“If you have any more questions, don't hesitate to contact me — here's my number.” “What does your schedule for the upcoming month look like? We can meet again soon to discuss this further.” “If you want, we can stay in touch — let me add you on LinkedIn.”How do you say please explain professionally? ›
- Admit you need clarification. Admitting you need more information makes the next step much easier for the person you ask. ...
- Don't blame the other person. Own your confusion. ...
- Summarize. ...
- Be specific.
Clarify what you don't understand/still need
Could you please provide more details? Regarding the deadline, are you saying that we should wait a few weeks? Any additional information would be greatly appreciated. I understand XYZ, but could you please clarify what you mean concerning ABC?